TERMS AND CONDITIONS

Daytur is an online booking platform that allows the travelers to find and book the Tours and things to do in Emirates, Turkey & United Kingdom. The platform provides a large variety of the tours, sightseeing and things to do services (products) that made up by the Daytur’s professionals and local experts. The website is providing a full support to the customers in gathering the travel excursions information and as well as giving the opportunity to them to share their opinions and reviews for each product they book and experience through this website. which is helping the other travelers and engaging in interactive travel forums and for no other purpose.

The term “We” “us” “our” and “Daytur” refer to Daytur.Com a limited liability company in Dubai. Whereas the term “you” refers to the customer using the platform or contributing substance on this website.

This website and its products made available to you conditioned upon your acceptance without any modification or changes in the terms and conditions agreement and notices below. Upon using the website and its products you are bound by the agreement policies. Please do read the agreement and conditions carefully as it contains the information concerning your legal rights and limitations. If you do not agree the polices and conditions, please do not use this website or book a product. In all booking actions the person making the booking shall be considered to have accepted this agreement on behalf of the person named in the booking.

The terms and conditions may get change or modify in future and you understand and agree that in case of your continued usage of this website after such changes signifies your acceptance of the updates or the modifications made on the agreement. Each modification or change happening in the conditions may notify to the registered customers through their email they have update while registering on the website.

Use of the website

As a condition of your use note that all the information that has been supplied in the website including the descriptions or the products contents are true, accurate and complete.

You must be 15 years of age or older in order to use the website and to book the tours. We don’t control the age limit while registering on the website.

You access the website at your own risk and admitting that the content which is supplied by the customers while reviewing or sharing the opinions for products are only has been published after approval by our customer service support and quality control team. 

Privacy policy and confessions

At Daytur we believe in protecting your data by following our privacy policy. Which explains about how we protect and use the data you enter while registering on our website.

In certain situations, where we may disclose information about you to third parties if we determine, in our sole discretion, such disclosure is necessary (a) to protect Daytur’s systems, employees, members and customers; (b) to ensure the veracity and operation of our business and systems; or (c) to comply with legitimate and enforceable governmental requests, or court orders. We may choose to comply with or disregard such requests or orders in our sole discretion. Daytur’s right to disclose information, including but not limited to user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted content at our website.

Registered Accounts:

In order to book any kind of services on Daytur’s you must need to create an account with us by registering the information required during the sign up process. You are responsible to maintain your account and confidentiality of your username and password. You are responsible for all the services booked under your account. You agree to notify us immediately if any unauthorized use of your account.

Daytur’s have the full authority to suspend or close of your account at any time for any or no reason without notice or liability of any kind for example we may close or terminate your account or liability to use the website if you misuse any of the tool or information at our website.

The account you created at Daytur’s is your personal and non commercial use only. You must need to provide the correct details along with the personal information that matches to your identity and not to impersonate someone else (e.g. To adopt the identity of a celebrity).

News letters & communications

At the time of registration to open the account at Daytur’s the email you will be providing is getting registered at our email subscription system which will be sending you different types of communications including the specials, Top deals, or important notifications in future. You can unsubscribe at any time by sending email to unsubscribe@daytur.com.

Services & booking reservations

If you are making any reservation or booking of any service or product we offer you acknowledge the acceptance of the terms and conditions agreement as well as the Privacy policy of Daytur. In addition, you warrant that you are 18 years above to get create an account with us and posses the legal authority to enter in this agreement. While making the booking on the website make sure you provide the right and accurate information since that same info we will be carrying out through our whole booking process. You further agree to use this website to book any product or service only for yourself or for someone you are authorize to act. Any kind of false or fraudulent reservation is prohibited and will be consider as cancel at the same time without any notification.

Modification or Cancellation of Bookings

All requests for modifications and amendments to your booking must be go through your account management area. In order to make request of cancel/modification of your service just login at your customer dashboard panel and move to “Booking History” for the future bookings you will be finding the option to make request for cancel/modify. Upon submitting our customer support team will come back to you with the answer on your request.

All the requests will be follow according to our payment & cancellation polices (see below).

Daytur does not charge any fee to amend or change the dates of a booking if the request is received by our customer support team at least 96 hours prior to the service date

Tickets to attractions, parks or any kind of special event are final and no amendment or cancellation will be applicable on those products.

All the requests for changing or amendments in service date received by our customer team we will honor to attempt the date change free of charge. Otherwise may an additional fee involved to make the changes.

Pricing & Products inclusions / exclusions

Prices listed on the website are based on per person unless otherwise specified

Prices are valid only at the time of booking. There will no blocking or holding applicable.

Rates are subject to change without any prior notice. But the existing bookings will be honored at the price booked

Prices mentioned at our website are not including any kind of tips or gratuities to our tour guides, drivers or baggage handlers. 

Payments & cancellations

Upon booking a product or service at Daytur.com our system collects the payment details and process the payment as per the Daytur’s terms and conditions. We accept the payments through visa and master card only. At the time of booking the full amount has to be paid in order to complete the purchase through your debit or credit card. And on your bank statements it will be show up by the transaction name Daytur Purchase or Tours purchase.

No refunds are available once the service book and utilized. Cancellation of any booking will be honored as per the cancellation policy described below. When cancelling a booking if the service is coming under the cancellation policy the applicable charges will be deduct from the total amount and the rest will be refunded back to your account. Here are the standard cancellation terms.

1.   Tickets, Show, Coupon ticket:

These are non-refundable in all situations. And no refund/cancellation/modification applicable once purchased.

2.   Tours & Activities:

If cancel 5 days prior to the service date, there will be no charge applicable. And 100% amount will be refund on the booking

If cancel between 2-5 days a 50% cancellation charges will be applicable on the total amount of the booking

If cancel within 2 days 100% cancellation charges will be applicable

The value of transaction may be subject to taxes, or foreign currencies conversion rate at the time of refund may have difference in the total amount paid while booking. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Daytur Vouchers

Upon making any booking you will be receiving a personalized voucher which will be holding all your tour/activity details booked.

You must need to provide a copy of the voucher on the day of service in order to get depart for the tour. The reservation will not be honored without presenting a printed copy of that voucher.

In some case Daytur also requires you to send us the copy of your credit card by which you have made the purchase or at the time of redemption of the voucher. This helps us to prevent credit card misuse. This is not compulsory in all the cases but the copy or original credit card to present may be asked by our fraud control team.

Copyright and Trademark Notices

All the contents of this website are ©2023 Daytur, Inc. All the products, services, slogans are available on this website are registered and common trademark of Daytur.com. Any kind of copying the content or using the same information of this website to any other online channels or websites is strictly prohibited.

If you are aware of an infringement of either your brand or our brand contact us. We only address messages concerning brand infringement at the email address copyright@daytur.com.

 
Help Desk:

For any questions or inquiries do not hesitate to reach us through our customer care support section. Or you can write to us at:

Emirates (Dubai office)

Daytur Tourism LLC  (Dubai Office)

P.O Box 22638 Business Bay Dubai United Arab Emirates

Turkey Office:

Daytour Turizm Limited Sirketi

Sultan Selim Mah. Eski BÜYÜKDERE Cad. NO: 61 IÇ KAPI
No: 2 Kagithani/ Istanbul Turkey